Returns Policy

Defective Merchandise, All Customers

If you have received defective merchandise from ACEBO, you may, within 30 days of your receipt of said merchandise, contact us and request EITHER that the defective merchandise be replaced OR that you be allowed to return it for a full refund. 

 

Returns for Other Reasons

Retail Customers

Retail customers (i.e., private individuals who have purchased materials directly from ACEBO) may FOR ANY REASON return materials for a refund (shipping costs are non-refundable) within 30 days of receipt of said materials. Materials must be returned in saleable condition, and customer must bear the cost of shipment.

Wholesale Customers

ACEBO DOES NOT ACCEPT OVERSTOCK RETURNS FROM WHOLESALE CUSTOMERS.